oklov Terms & Conditions

These Terms and Conditions ("Terms") govern the use of the oklov platform and all its services. By registering on oklov, logging into an account, or using the platform in any way, you are considered to have read, understood, and accepted these Terms in full.

oklov reserves the right to modify these Terms at any time. Continued use of the platform after any changes will be considered acceptance of the revised Terms. Notice of important changes will be sent to your registered email address.

oklov's services are available only to individuals who:

• Are 21 years of age or older.
• Are operating the account in their own name and personal capacity.
• Are not subject to any gaming prohibition.
• Are of sound mind and are using the platform voluntarily.

oklov may request identity verification documents at any time to confirm age. Opening an account with false information is strictly prohibited and will result in immediate account closure.

Each individual may create only one account on oklov. If multiple accounts are found under the same person's name, all accounts may be closed and any deposited funds may be forfeited.

Providing accurate and complete information at the time of registration is mandatory, particularly:

• Full name — as it appears on the national identity card.
• An active mobile number.
• Correct date of birth.
• The number used for the payment method — registered in your own name.

If any discrepancy in information is found, oklov may initiate a verification process, and withdrawals may be put on hold until verification is complete.

It is your responsibility to keep your account password and login details confidential. Sharing this information with any third party is prohibited. If you notice any unauthorized access or suspicious activity, contact the oklov support team immediately.

oklov will never ask for your password via direct message or phone call. Any such message is fraudulent — please stay alert.

oklov may suspend or permanently close an account for any of the following reasons:

• Providing false or incomplete information.
• Operating multiple accounts.
• Fraudulent activity or bonus abuse.
• Violation of these Terms.
• At your own request (self-exclusion).

You may also request closure of your account at any time through the support team.

All financial transactions on oklov are conducted in Bangladeshi Taka (BDT / ৳). Accepted payment methods are: bKash, Nagad, Rocket, and Upay.

• Minimum deposit: ৳500 (for all methods).
• Minimum withdrawal: ৳1,000.
• Typical withdrawal time: 30 minutes to 3 hours.

Your account must be fully verified at the time of withdrawal. Withdrawal requests must be made using the same method and the number registered in the same name as the deposit. Transfers to third parties are not permitted.

oklov offers a welcome bonus for new members: a 150% bonus on the first deposit, up to a maximum of ৳8,000. Wagering requirement: 10 times the bonus amount.

For example:

• Deposit ৳1,000 → bonus ৳1,500 → total balance ৳2,500.
• Deposit ৳12,000 → bonus ৳8,000 → total balance ৳20,000.

Wagering is calculated on the bonus amount only. Example: ৳1,500 bonus × 10 = ৳15,000 must be wagered before bonus winnings can be withdrawn.

Additional bonus terms and conditions:

• The bonus applies once only and is activated with the first deposit only.
• Withdrawing while a bonus is active may result in the bonus being cancelled.
• The bonus cannot be combined with promotional offers.
• oklov reserves the right to modify or cancel any bonus offer.

oklov's VIP program has three tiers. Through regular play you can advance to a higher tier:

• Bronze: weekly cashback up to 0.3%.
• Silver: weekly cashback up to 0.5%.
• Gold: weekly cashback up to 0.8%.

VIP cashback is credited directly to your account. VIP benefits are subject to change at oklov's discretion.

oklov is committed to ensuring a fair and transparent gaming environment for all players. The games on the platform are powered by software from accredited providers, and their outcomes are determined by an impartial Random Number Generator (RNG).

If an error or technical issue occurs with a game result, oklov may void that round and refund the wagered amount.

The following activities are strictly prohibited on oklov:

• Bonus abuse or placing bets strategically with the intent of exploiting bonus benefits.
• Using multiple accounts to gain an advantage.
• Using automated software, bots, or scripts.
• Depositing funds obtained from illegal sources.
• Using another player's account or placing bets on their behalf.
• Attempting to breach the platform's security systems.
• Attempting to harass or harm other users.

If such activity is detected, the account will be closed immediately and all deposited funds may be forfeited.

oklov believes that gaming is a form of entertainment — it should not be treated as a source of income. We provide various tools to keep your gaming experience safe and enjoyable:

• Setting deposit limits.
• Setting betting limits.
• Temporary or permanent self-exclusion.
• Requesting a break.

If you feel you are having difficulty controlling your gaming, please contact our support team or read the responsible gaming page.

The collection, storage, and use of your personal data is governed by oklov's privacy policy. All your data is kept secure using SSL encryption.

Your data is not sold to third parties. However, limited information may be shared with trusted partners for legal obligations, fraud prevention, or service improvement. Please read our privacy policy for details.

oklov uses cookies and similar technologies to improve your browsing experience. By using the platform, you consent to the use of these technologies. You can manage cookies at any time through your browser settings.

oklov will not be liable for:

• A game being interrupted mid-session due to loss of internet connection.
• Errors caused by third-party software or payment providers.
• Issues related to your device or connection.
• Temporary service interruptions due to unexpected technical problems.

In the event of any technical fault, oklov will make every effort to resolve the issue and, where applicable, refund the affected bets.

If you have a dispute or complaint, please first contact our support team directly. Support is available 24/7 via live chat and email (in Bengali and English).

Contact support: [email protected]

After a complaint is submitted, oklov will investigate and provide a resolution within a reasonable time. oklov's decision will be considered final unless directed otherwise by a legal authority.

oklov reserves the right to modify, suspend, or discontinue any part of its service at any time. oklov will not be liable to any third party for such changes. However, users with an active balance will be notified as early as reasonably possible.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force. These Terms constitute the entire agreement between oklov and the user and supersede any prior oral or written understandings.

These Terms are written in Bengali. In the event of a conflict in any translated version, the original Bengali text will take precedence.